WHY US ?
Digitally Enabled
HIGH LEVEL OF digital experience.
We are a digitally enabled people, focused on serving companies regardless of their sizes and nature of businesses in navigating their businesses in a pool of competition by managing their customer related matters. s, including small, mid-level, and large companies. We have been providing these services since 2018.
Multilingual Support
IMPACT BSP offers customer support in all languages
Reasonable Pricing
IMPACT BSP offers flexible as well as very reasonable pricing as per client’s needs.
Less Resolution Time
IMPACT BSP develop effective knowledge base for quick customer support and always strive to resolve the issue as soon as possible.
Fully Omni – Channel Approach
IMPACT BSP employees are fully trained in all types of supports like live chat, email support, Whatsapp, Facebook messenger and other social media accounts like twitter and Instagram.
Talented Staff
IMPACT BSP has experienced staff members, ensures world-class customer services. They are trained in providing multi channel customer support that gives amazing experience to your customers. We believe that your customers are not “Customers” but valuable assets that add values in your business in terms of profit and branding. Out staff ensures that every customer would be attended properly and professionally.
Our Services
Are You Interested ?
Start your 7 days free trial by just following the 3 Easy Steps
Step 1
Get in touch through any of the mediums that are Whatsapp Contact, Email or Leave your email and message using the live chat option below.
Step 2
Discuss your requirements to get the quote and customized solution.
Step 3
Once agreed, discuss and share all the necessary data to understand your business so we can develop the knowledge base and train the employee within a week.
Frequently Asked Questions ( FAQs)
What languages do you support?
We support all languages.
What is the payment method?
We don’t charge for free trial. After the trial period, you will pay the fees in advance only for the first month then at the end of every month with the mutual understanding.
How much does it cost ?
The cost depends on the service type, hours, average customers per day and number of support channels.
What is the mode of payment?
You can pay directly in our business bank account in Pakistan using any third party service like transferwise or send via third party services like money gram, western union or any other medium that is convenient for you. We don’t use paypal and payoneer.
Who will manage my customer matters?
We will assign your tasks to one of our employees, act as a key account manager and we will continuously monitor the performance.
What customer support tools do you use?
We ask our clients to give access to all of their tools and softwares like live chat, Zendesk, helpdesk and CRM.